Support
Need help with LotLogik? We're here to assist you. Whether you have questions about our platform, need technical support, or want to learn more about our services, please don't hesitate to reach out.
Get in Touch
Our support team is available to help with:
- Technical Issues: Problems with the web app or mobile app
- Account Setup: Help getting started or configuring your account
- Feature Questions: How to use specific features or capabilities
- QR Code Management: Creating, managing, or troubleshooting QR codes
- Billing & Subscriptions: Questions about your plan or billing
- General Inquiries: Any other questions about LotLogik
Contact Information
Phone Support
(801) 350-1569
Call us during business hours: Monday - Friday, 9 AM - 5 PM MST
Response Times
We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, please call our phone support line.
Before Contacting Support
To help us assist you more efficiently, please have the following information ready:
- Your account email address
- A description of the issue or question
- Screenshots if applicable
- Your browser and device information for technical issues
- Any error messages you may have received